Hear it call your own phone
Half an hour. We build a flow for your enquiries and run it against your number.
Industries / Legal and professional services
Answer every new enquiry, and pass on the ones you can act on.
For law firms and professional practices. Unibound takes the first call or message, gathers the details you need to assess the matter, and hands it to the right person with everything written down.
Where the leads go missing.
Enquiries outside office hours
People look for a solicitor in the evening. A voicemail sends them to the next firm.
Fee-earners doing triage
Qualified people spend their day on first calls, most of which aren't a fit.
Details arrive in pieces
Half a form, a missed call, a follow-up email. Nobody has the full picture when they ring back.
What teams in legal and professional services run first.
Each one is a flow you can open, change step by step and test on your own phone before anyone else hears it.
Answer when the office is closed
The AI takes the call, records what the matter is about and books a call-back for the morning.
More on incoming calls
Gather the details first
A call or a conversation that asks your intake questions and saves each answer on the contact.
More on new enquiriesChase what's still missing
If a detail or a document is outstanding, the flow asks only for that, then hands over.
More on new enquiries
Hand over with the whole story
The matter lands in the right team's queue with a summary, the transcript and what's been captured.
More on team calling listsAI for the volume. People for the moments that count.
The AI takes details and books calls. It only chooses from outcomes you define, and what a caller says is never treated as an instruction.
One place for both
The AI and your people work the same contacts. Take over any conversation, then hand it back.
How they work together
Rules the AI can't bend
Opt-outs, calling hours, daily limits and spend are checked by the system before every call and message.
See the safeguards
Pay as you go, or a plan for your team
No monthly fee for one user, and plans from £500 a month for teams. Usage is £100 per 10,000 credits, and nothing for calls nobody answers.
See pricing
