Flows
If you can draw it, Unibound can run it.
A flow is a diagram of what should happen and when. Pick one and watch a contact go through it. Each is a starting point you can change step by step.
Twenty-five steps. Put them in any order.
Every step ends in an outcome, such as answered, no reply or booked, and each outcome leads to the next step. Choose a step to see what it does.
From first call to first flow.
We set up your first flow with you, so you're not starting from a blank canvas.
- 1
Connect your channels
Get numbers from us or bring your own Twilio account. Add your WhatsApp business account and your email domain.
- 2
Shape the agent and the flow
Give the agent a voice, a manner and your knowledge library. Start from a flow like the ones above.
- 3
Test it on yourself
Run it against your own phone until the calls and messages sound the way you want.
- 4
Let contacts in
Point your form or CRM at the flow's web address, upload a list, or use the API. Then watch the runs come through.
Hear it call your own phone
Half an hour. We build a flow for your enquiries and run it against your number.





