Channels and inbox
Every channel. One conversation.
Emma called on Monday, texted on Tuesday and emailed on Friday. In Unibound she's one contact with one history, and the AI knows all of it before it says a word.
Hi Emma, it's Northfield Solar. We just tried to call about your quote. When's a good time?
After 2 tomorrow works
Sorry, can we move the survey to Friday?
Of course. Friday at 2pm is free, I've moved it. You'll get a confirmation by email.
Phone
AI voice agents make and answer calls on your own numbers. They listen, can be interrupted, look things up in your knowledge library and put the caller through to a person.
SMS
Set messages, AI-written messages or a full back-and-forth conversation that saves the details you ask for.
Runs on your own WhatsApp business account, with your approved templates and free replies inside the 24-hour window.
Sent from your own domain, threaded properly, with one-click unsubscribe and bounces handled for you.
Web chat
A chat widget for your site, answered by an agent or by a flow, showing which of your team is online.
Hear it call your own phone
Half an hour. We build a flow for your enquiries and run it against your number.





