Hear it call your own phone
Half an hour. We build a flow for your enquiries and run it against your number.
AI + your team
AI for the volume. People for the moments that count.
Unibound isn't an AI that replaces your team, or a phone system with a bot bolted on. The AI and your people work the same contacts in the same place, and the flow decides who's up next. Here's one lead passing between them.
The AI
Your team
AI callRings Daniel nine seconds after his enquiry. Finds out his budget and when he wants to start, and saves both.
AI chatAnswers his texts about fitting and lead times from your knowledge library.
- He asks to talk to a designer. The AI puts him in the call queue with a summary.
Priya, design teamRings him from the browser with everything in front of her. Picks “Send more info” when they hang up.
- Her outcome sends him back into the flow.
AI email and textSends the brochure straight away and checks in by text three days later.
- He asks about finance. Sam takes over the conversation.
Sam, salesReplies from the inbox while the AI stays quiet, then hands the conversation back.
AI reminderConfirms tomorrow's design visit by WhatsApp. Goal reached.
- Budget
- £18k to £22k
- Wants to start
- January
- Their time
- 14:32
- Came from
- Website form
Why you're calling: he told the AI on Tuesday he'd like to talk through the quote with a designer before deciding.
How did it go?
Pick an outcome to see what the flow does next.
Take over, hand back, move on
Step into any conversation and the AI goes quiet. Hand it back when you're done, or move the contact to the next step yourself.
An inbox that knows who's needed
Every conversation is marked as the AI's or a person's. The Human view is your to-do list; the AI view shows what's being handled for you.
A call queue that fills itself
A flow can ask for a call or a reply by a person. The contact appears with what to talk about, and Start calling dials the queue one after another.
Calls reach the right people
Ring everyone, a team, or the caller's usual contact. The AI can put a caller through mid-call, and answers itself when nobody's free.
Nothing to write up
Team calls are transcribed and summarised, with an outcome suggested. The AI knows what was said the next time it speaks to them.
The AI asks for help
Monitoring reviews the AI's calls and texts and flags the ones a person should look at.
